A key skills of Microsoft Teams Direct Routing is its capacity to enhance developed telephony options like call queues

https://www.scribd.com/document/868784338/Grasping-Session-Initiation-Protocol-Trunking-and-The-Association-with-SBCs-and-Teams-174926

A key improvement of Microsoft Teams Direct Routing is its ability to aid superior telephony aspects like name queues and automobile attendants seamlessly.