AI voice agents are improving phone support by cutting end-to-end latency,...

https://holdenssplendiddigests.zenbloomer.com/posts/best-first-use-case-for-ai-phone-support-in-retail

AI voice agents are improving phone support by cutting end-to-end latency, which means faster responses and smoother conversations. Features like barge-in let customers speak anytime without waiting for the agent to finish, making calls more natural