AI voice agents for phone support are improving by cutting down end-to-end...

https://victor-wiki.win/index.php/Does_Voice_Automation_Reduce_Average_Handling_Time_for_Human_Agents%3F

AI voice agents for phone support are improving by cutting down end-to-end latency, which means faster responses for customers. They also handle barge-in well, so callers can interrupt and get help without delays