Mobile AI voice agents let customers explain a problem naturally, then handle...

https://dibz.me/blog/what-is-the-simplest-ivr-replacement-flow-for-a-small-business-1294

Mobile AI voice agents let customers explain a problem naturally, then handle routine requests or pass context to a person. They can replace rigid IVR menus and basic chatbots. Grand View Research valued conversational AI at $10.19 billion in 2023.