Mobile voice agents let customers explain a problem naturally, then handle...
https://emilyscoolnews.urbanvellum.com/posts/does-a-voice-agent-need-to-store-recordings-or-can-it-store-transcripts-only
Mobile voice agents let customers explain a problem naturally, then handle common requests or pass context to a person. They can replace phone menus and basic chatbots without forcing customers to navigate rigid options