Voice AI can get answers wrong when it misunderstands requests or pulls...

https://astro-wiki.win/index.php/What_Are_the_7_Places_a_Voice_Agent_Can_Fail%3F

Voice AI can get answers wrong when it misunderstands requests or pulls incomplete data. Catching mistakes early means fewer customer headaches. One practical tip: use readback for order IDs so customers confirm what the system heard before moving on