Voice AI can slip up by misunderstanding questions or guessing incorrectly,...

https://lanescooljournal.inkharbory.com/posts/how-do-i-test-voice-ai-with-accents-noise-and-barge-in

Voice AI can slip up by misunderstanding questions or guessing incorrectly, leading to wrong answers. A simple check like having the system read back order IDs helps catch mix-ups early