Voice AI sometimes messes up answers because it misunderstands or guesses...

https://raymondsinterestingchat.quantlynix.com/posts/what-is-the-fine-for-breaking-eu-ai-act-transparency-rules

Voice AI sometimes messes up answers because it misunderstands or guesses without checking. One way to catch errors before they reach customers is by using a "readback" step—like repeating order IDs back for confirmation